Saudi German Health’s First-of-its-kind
Healthcare Loyalty Program
Ahaleena is our way of saying thank you. Ahaleena is our heartfelt expression of gratitude for choosing any of our medical facilities in UAE for your healthcare needs. Every routine checkup or specialized treatment you undergo at our medical facilities earns you points, which can be redeemed for exclusive rewards and medical services.
250 welcome points upon activation
Points for every eligible paid service at SGH facilities in UAE
Points for a variety of medical services
Through tiers to access exclusive benefits
Register during your first paid visit at any SGH branches across UAE. Complete your details at the front desk or through our website.
Points are added after each qualifying payment.
Use your points at the cashier counter to pay for SGH services.
| Tier | Tier Points Required | Validity | Tier Points Awarding (OP & PS) | Tier Points Awarding (IP) |
|---|---|---|---|---|
| Blue tier Blue | 0 points | 365 Days | 100% | 10% |
| Silver tier Silver | 5,000 points | 365 Days | 100% | 10% |
| Gold tier Gold | 10,000 points | 365 Days | 100% | 10% |
| Platinum tier Platinum | 20,000 points | 365 Days | 100% | 10% |
Tier Maintenance:
• Patients must maintain the required Tier Points within a 365-day period
• Tier Points expire after 365 days (1 year)
| Tier | Tier Points Required | Validity | Key Benefits |
|---|---|---|---|
Blue
|
0 - 19,999 | 2 years | Standard Rewards |
Silver
|
20,000 - 49,999 | 2 years | Extra benefits, early access offers |
Gold
|
50,000 - 249,999 | 2 years | Priority services, bonus point earnings |
Platinum
|
250,000+ | 3 years | Premium privileges, highest rewards |
As you collect more points, you gain access to
enhanced healthcare experiences, from quicker
services to exclusive offers.
Ahaleena is SGH’s official loyalty program. Members earn points with every qualifying paid service at SGH facilities in UAE, which can be redeemed for discounts or medical services.
Enrollment is automatic with your first qualifying transaction or signup through our website.
1. Blue: 0 points
2. Silver: 5000 points
3. Gold: 10000 points
4. Platinum: 20000 points
1. Automatically with each qualifying payment
2. Reflected within 24 hours for services
1. Cash Based Payments
2. Card
3. Insurance or Corporate
4. Tabby
5. Payments made using Ahaleena points, vouchers, or gift cards do not earn points.
1. At any SGH cashier counter
2. Points can cover all or part of the transaction
Yes. If you don’t earn enough tier points in the validity period, your tier may be downgraded but your earned credit points won’t be lost unless they’ve expired.
Points expire 6 months from the date earned.
1. Visit the website
2. Call customer service
